ERP first developed as a form of inventory control and later grew to link disparate bodies of information together from across the enterprise. Now, ERP enhancements include SCM, CRM, and e-commerce features, just to name a few. However, where is this technology going? What does it mean now?
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result, broader customer relationship, business intelligence (BI), business-to-business (B2B) and business-to-commerce (B2C) functionalities are being included. These features need to be integrated, and ideally, one-stop-shop offerings should synchronize and integrate releases. To meet the integration needs of users, all major, traditional ERP players have begun moving into the areas of supply chain management (SCM) and customer relationship management (CRM). For example, in 2004 it was reported that SA