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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 implementing articles business intelligence tools


Business Intelligence
The ability to extract and present information meaningfully is vital for business management. Indeed, business intelligence tools enable companies to make

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Business Intelligence: Driving Better Business Performance for Companies with Changing Needs


When it comes to acquiring business intelligence, small to medium-sized companies are often at a disadvantage. Compared to larger companies, they may lack the resources to process data and turn it into business insight, or their systems may not be able to keep pace with organizational growth. This can severely limit their ability to compete—and ultimately, to survive.

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Five Ways to Positively Impact Customer Retention and Business Operations


Maintaining strong business performance and retaining loyal customers requires continual vigilance and assessment. Establishing metrics that focus on value-added and customer- centric performance allows manufacturers to stay close to the pulse of market changes and dynamics. Learn how performance tools such as dashboards and reporting can help your company monitor performance and enable better and faster decision making.

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CRM: A Business Imperative during the Economic Downturn


The economic downturn means that businesses must capitalize on every opportunity to gain revenue. With the right customer relationship management (CRM) solution, you can protect current revenue streams and unearth new customer revenue opportunities—despite the most challenging market conditions. CRM helps ensure you deliver exceptional service to your current customers, building their long-term loyalty. Find out how.

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Business Intelligence Standardization


Business intelligence (BI) is often an area of friction between information technology (IT) (who provide information) and the business users (who need it to do their jobs). By allowing you to connect goals, metrics, and people across the enterprise, an enterprise BI standard helps organizations manage and optimize information flows like other business processes, leading to improved alignment and transparency.

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2011 Business Intelligence Buyer's Guide: BI for Everyone


This buyer guide is intended for business owners, managers, decision makers, and anyone interested in learning about the deployment of business intelligence (BI) systems across large enterprises as well as small to medium businesses (SMBs). It presents a comprehensive view of the wide spectrum of BI software solutions currently available and investigates how they match different types of organizations according to size and need.

The guide addresses software solutions in three major groupings:

  • BI for large enterprises
  • BI for SMBs
  • Software-as-a-service (SaaS) BI offerings
The guide covers a wide range of BI solutions for almost all organizations, and anyone interested in a BI system should be able to identify a potential suitable solution. Each section contains specific information to help organizations research and analyze BI solutions, and make decisions about which BI software is a good fit for them.


Table of Contents


Preface

Business Intelligence: A Buyer’s Guide

SAP Customer Success Story
Marcus & Millichap Sharpens Reporting with SAP BusinessObjects Solution Portfolio

SAP Customer Success Story
Aquent Uses SAP BusinessObjects Software Tools to Deliver Talent

QlikView Customer Success Story
Fast Growing Company, Mayflex, Chooses IBM Cognos Express to Deliver Essential Business Intelligence and Planning Capability

MicroStrategy Customer Success Story
Using MicoStrategy Mobile to Perform Marketing and Consumer Shopping Behavior Analysis

Thought Leadership
SaaS BI Tools: Better Decision Making for the Rest of Us

SAP Special Report
The Business Information Revolution: Best-run Businesses Innovate Better with SAP

TEC Special Report
The Role of Business Intelligence in Content Strategies


Vendor Directory


Download the full copy of the TEC 2011 BI Buyer’s Guide for large enterprises and SMBs.



Report Preview


Is BI Really for Everyone?


BI for Large Enterprises

Because of the nature of BI, which traditionally involved the incorporation of expensive high-end software technology, BI software systems were first deployed in large enterprises. To encompass the complete BI life cycle process, it was necessary to have strong budgets, as well as the means and justification for taking financial risks in order to gain a competitive advantage. To achieve this competitive advantage, many large companies were eager for software tools that would enable them to improve their decision-making process. Some software companies responded to this need by accelerating the evolution of classical decision support systems to provide sophisticated analysis tools with high-end software technology. Naturally, the high cost of these types of tools limited their accessibility to large-scale companies (also, the technical requirements for this technology could be met by big corporations only).

In the last four or five years, economic factors as well as the exponential growth of data volumes generated by organizations have forced the development of very sophisticated BI applications, and also expanded the kind of tools a classical BI system normally uses. The BI space is still growing and maturing, and large corporations are still demanding new solutions for new enterprise needs.


BI for SMBs

With recent economic conditions and the information boom, many smaller companies have found themselves requiring analysis tools that enable them to improve their business monitoring and performance improvement strategies. BI solution innovation has cascaded down from large companies to provide adapted and specific services to companies with a need for advanced analytic software tools but with very limited budgets. Recent BI tools have improved the BI life cycle to help organizations of every size and shape to improve analysis, data management, and data visualization tools.


Download the full copy of the TEC 2011 BI Buyer’s Guide for large enterprises and SMBs.

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SaaS Realities: Business Benefits for Small and Midsize Business


Software as a service (SaaS) is known for its relative speed to deployment and low up-front cost. Less well known are the business advantages of SaaS for enterprise resource planning (ERP) solutions, especially for small and midsized businesses. Learn how a fully integrated SaaS solution can help you improve your business operations, as well as better meet the challenges of growth, competition, and regulatory compliance.

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Business Intelligence as a Service: Key Evaluation Criteria for ISVs to Consider


Business intelligence (BI) software as a service (SaaS) has gained traction in recent years. The reduced cost and feature-rich nature of the offerings make SaaS BI appealing to large and small businesses alike. Now, independent software vendors (ISVs) are also finding significant advantages to on-demand BI. Learn how SaaS BI solutions are helping ISVs reduce time to market, and accelerate the software development process.

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The 2011 Focus Experts' Guide to Business Intelligence


Not all business intelligence (BI) solutions fit every situation, and many BI solutions can be quite pricy. As an organization grows and its experience with BI increases, new types of analysis from a broader range of sources become worth the additional spend. This guide will help you determine what stage of BI “maturity” you are in, and then what features you need and what vendor choices you have at that stage.

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Business Intelligence Portal (BI Portal) : Business Intelligence (BI) Competitor Analysis Report


This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis.

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Business Intelligence and Data Management


The terms business intelligence (BI) and business performance management (BPM) are heard time and again, but what do they really mean for businesses?

Getting back to basics, both terms refer to the concept of using technology to
  • Identify sales trends to develop sales strategies and to manage future sale
  • Manage employee performance
  • Identify quality issues on the shop floor
  • Optimize business processes through the use of technology
  • Forecast, budget, and plan within a process-centric environment
  • Allow C-level executives the ability to monitor the organization's performance regularly and centrally throughout the day
The common theme within these technologies is that organizations use them to optimize their performance and stay competitive within the market. Business performance management should not be confused with business process management, also known as BPM.

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