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Customer Relationship Management for IT Professionals
What makes a strong supplier/customer relationship? The bottom line is trust. However, trust needs to be earned through a series of conversations and

adds columns  and shorter cycle-time, which adds up to lower cost and higher delivery performance. This column will continue to explore the change/size paradox—big companies desiring speed and growing companies desiring stability. The author would appreciate feedback on material presented as well as suggestions for future study and reporting. The general theme is IT management and the goal is to make it easier to get clients what they want and what they need to succeed. About The Author Jim Dowling is VP of the Read More...
Document Management System (DMS)
Document management systems (DMS) assist with the management, creation, workflow, and storage of documents within different departments. A DMS stores documents in a database and associates importan...
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Documents related to » adds columns


Team With Business Management to Drive Out IT Cost
IT complexity drives cost and to a great extent, it is business management that drives IT complexity. Until IT architecture and infrastructure are simplified

adds columns  as a manufacturer then adds an internet sales division, then storefronts, then a manufacturer of a key set of components used in the core product. Operating in a market that yields low sales margins, this company must not just integrate the businesses, it must assimilate both operations and information systems to remain competitive. The IT architecture for this company would more likely map to an integrated suite of applications with broad functionality. If the process described above is applied to these Read More...
Distilling Data: The Importance of Data Quality in Business Intelligence
As an enterprise’s data grows in volume and complexity, a comprehensive data quality strategy is imperative to providing a reliable business intelligence

adds columns  on what a user adds to his or her cart by examining evidence from other comparable buyers. This is done through the use of association rules applied to historical sales data. Although the primary purpose of mining data is to gain business insight, it can be applied to discover anomalies in data. Consider a Web-based system that infers location from a user's Internet protocol (IP). If all users on a particular day are found to be localized in California, it may indicate that on that particular day, the Read More...
Quote-to-order: A Newcomer Causes a Stir in the Market
A crop of next-generation, Web-based, on-demand, startup quote-to-order systems providers has lately flourished, spearheaded by BigMachines, whereas some

adds columns  The addition of eLogic adds SAP implementation experience for customers with SAP integration requirements. BigMachines has a number of services partners to increase reach that are appropriate for different types of projects and that have also validated the quality of the solution. But in order to dispel any competitors' claim that these partnerships are due to the product's complexity, BigMachines cites several delighted customers that have implemented the solution on their own with very little spent on Read More...
The Wizardry of Business Process Management - Part 2
Part 1 of this blog series provided a lengthy discussion about business process management’s (BPM's) necessary parts-and-parcels, and the software category’s

adds columns  Each new business rule adds a specific refinement to specialize previously defined objectives. New rules are automatically “slotted” into other procedures and decisions that they impact. This automatic positioning is more efficient and error-free than the typical alternative of laboriously locating and coding changes across dozens of separate software modules or updating manual procedures in three-ring binders scattered all over the place. Change-aware processes capture the new objectives of Read More...
TIBCO Releases Spotfire 4.5-Extending Data Access, Analysis, and Mobile Features
TIBCO, a Palo Alto, California—based provider of a diverse number of business and information technology (IT) software applications, has announced the

adds columns  analytics at The CementBloc adds: Using Spotfire, The CementBloc can better understand sales and marketing trends, assess digital campaign performance and make recommendations to its clients faster than ever before. Spotfire has the ability to integrate multiple information sources and bring new relationships to life that otherwise wouldn’t have been discovered. We’re able to derive new insight into how well a message is resonating and which activities and materials are most effective for achieving Read More...
Business Guide: Employment Background Checking
Although most businesses have high standards, they also are challenged by limited resources. In addition, they frequently need to move quickly when the time

adds columns  each applicant and employee adds business and security risk. Fortunately, performing background checks on applicants and employees is an effective way to discover potential issues that could affect your business. Read this business guide. Read More...
Quote-to-order: One Big, Lean Machine Adds High Tech to Its Mix
BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order focus. Although there are other

adds columns  One Big, Lean Machine Adds High Tech to Its Mix In the first part of this series (please see Quote-to-order: New Ingredients in the Recipe for Success ), the emerging quote-to-order (Q2O) sphere was discussed in terms of its history and current developments, as well as how software providers are rising to the challenge of meeting their customers' Q2O needs. The second part, Quote-to-order: Newcomer Causes a Stir in the Market began an in-depth analysis of how the vendor BigMachines has been claiming a Read More...
PeopleSoft Completes Acquisition of Vantive; Vantive CRM Applications Integrate with PeopleSoft and Other ERP Systems
On January 3, 2000 PeopleSoft Inc. announced it had completed its acquisition of The Vantive Corporation, the world's second-largest independent supplier of

adds columns  PeopleSoft. The Vantive acquisition adds more than 30 widely used products in use by more than 860 customers around the world to PeopleSoft's repertoire of nearly 100 products for ERP, eCommerce and business intelligence. Together PeopleSoft and Vantive will continue to provide flexible enterprise solutions that fulfill customer needs. The acquisition expands PeopleSoft's customer base to more than 4,000 organizations, further strengthens its global presence in more than 90 countries, and adds nearly Read More...
Dassault Systèmes to Acquire Realtime Technology
Dassault Systèmes announced that it has signed an agreement to acquire controlling interest in Realtime Technology AG. Dassault Systèmes, adds the high-end 3D

adds columns  Systèmes, the 3DEXPERIENCE Company, adds the high-end 3D visualization software from Tealtime Technology into its already impressive stable of solutions for 3D design, 3D digital mock-up, and product lifecycle management (PLM). With this purchase, Dassault Systèmes extends it product portfolio into high-end 3D realtime visualization.   The acquisition of RTT includes its software division known for the DeltaGen, PictureBook, POS Configurator, and other solutions. The purchase also includes RTT’s Read More...
Infor's Inforce Opportunity
Infor and salesforce.com have joined

adds columns  with Salesforce CRM and adds new functionality to Salesforce that enables the sharing of information and business processes between Infor ERP and Salesforce CRM. TEC principal analyst P.J. Jakovljevic reviews the SMB CRM solution and outlines what the product has to offer and how it compares to other related Infor solutions. Read More...
Oracle Adds Compendium to Oracle Eloqua Marketing Cloud
Oracle has announced the acquisition of Compendium, a cloud-based content marketing platform provider, to augment the capabilities of its Eloqua Marketing Cloud

adds columns  Adds Compendium to Oracle Eloqua Marketing Cloud Oracle has announced the acquisition of Compendium, a cloud-based content marketing platform provider, to augment the capabilities of its Eloqua Marketing Cloud. Compendium’s solution uses a data-driven approach to align relevant content with customer data and profiles, which helps companies more effectively attract prospects, engage buyers, accelerate prospect conversion, and ultimately drive top-line revenue and loyalty. Compendium builds up a Read More...
Array BioPharma Selects Junction Solutions and Microsoft Dynamics AX ERP
Junction Solutions adds leading biopharmaceutical company to its life sciences base. Get the details in P.J.'s post.

adds columns  industry watch, erp, erp, Microsoft dynamics ax, junction solutions Read More...
Top 7 Considerations for Your Wireless Network
It’s a wireless world outside, with cell phones, BlackBerries, netbooks, and more relying on various wireless data networks to connect and communicate. Adding

adds columns  (WLAN) inside the business adds flexibility, convenience, and keeps data available everywhere inside your company. This paper presents seven things to consider when adding or upgrading a WLAN for your business. Read More...
IT Project Management Tools: MS Project and Its Alternatives (Part 2)
In my last posting I wrote about the functions of project management. When I considered alternatives to MS Project, I started thinking about the functions of

adds columns  for Service Enterprises 8.1 adds enhanced PPM, contingent workforce management, and advanced collaboration and customization capabilities, all enabling greater planning, performance, and execution. Primavera Primavera offers professional and new product development services. Its solutions include role-based dashboards, product-based forecasts, graphic trends reporting, and other customizable reporting. Users can establish priorities, view the status of current projects, and allocate resources, as well as Read More...

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