Abstract: Even in the cases where the company has been showing close attention to its customers' wish lists, its crucial tenet of operation is profitability and setting realistic goals. The return on investment (ROI) justification works for the vendor, particularly when its CEO has a strong accounting background. It does not appear very realistic to expect the equitably due attention to over a dozen products, though, as only the enhancements that will result in marketing value to SSA GT will pass.

Abstract: User companies will need serious convincing that SSA GT will not 'stabilize' or even discontinue some brands. Moreover, even in the cases where the company has been showing close attention to its customers’ wish lists, its crucial tenet of operation is profitability and setting realistic goals (the ROI justification works for the vendor as well). It does not appear very realistic to expect the equitably due attention to over a dozen products.

Abstract: RFPs and selection tools typically focus on features and functions. The business process protagonists consider this focus old fashioned. However, users want and need an inventory or check lists of the functions to understand if the business process will work. One always has to start from somewhere, and there is no better place to start researching enterprise software than from its functional and technical capabilities.

Abstract: The need for secure remote management tops network administrators’ “to do” lists. Until now, this was cost-prohibitive for all but the largest data centers. However, Internet protocol (IP) remote management devices are now affordable, enabling all organizations to benefit from secure IP access throughout an office in a distributed computing environment or around the globe—all via an Internet connection and browser.

Abstract: Choosing a business phone system requires more than just a comparison of feature lists and usage plans. If you want the best business phone solution for your company, you need to ask the right questions about reliability, scalability, and security that go far beyond the perfunctory. Not sure exactly what to ask? Consider this list of questions in case communication with your phone system vendors starts to break down.

Abstract: There’s no universal solution for Web services security. Sometimes, access lists programmed into the Web services themselves are sufficient. Other times, Secure Sockets Layer (SSL) may be more than adequate. However, when granular message processing and auditing is essential, dedicated extensible markup language (XML) and Web services security technology will prove necessary. Which options are right for you?

Abstract: In the beginning, e-mail marketing was easy. But as e-mail lists have grown, so have Internet service provider (ISP) restrictions. Today, delivering your e-mail newsletter can be a real challenge, especially with a list of over 10,000 recipients. Instead of adopting one of several seductive but outdated solutions, a better alternative may be to use an e-mail service provider.

Abstract: Identification of landed costs—a long-time goal of manufacturers, distributors, importers, and retailers—has grown in importance for all successful businesses in today’s increasingly competitive market. This white paper focuses on mid-size business needs. It provides comprehensive background information; examines some common business challenges; suggests cost-effective solutions provides links to case studies; and lists resources for additional information.

Abstract: You can blame your sales people all you want, but if the lead data is bad, they’re not going to bring in business. You can blame your product managers for ineffective promotions, but if the target lists are redundant, the pitches fall on deaf ears. You can blame your customer service representatives for low satisfaction scores, but if customer data is missing, then no wonder the complaint resolution pipeline is backed up. Think it’s your customer resource management (CRM) system? Think again. It’s bad data, and it’s costing you millions. Request your copy of The Bottom Line on Bad Customer Data that delivers detailed advice from Jill Dyche, partner and co-founder of Baseline Consulting, about what you can do to address the impact of bad data on your company. The report gives you insight into how bad data is impacting your company and what you can do about it. How to identify where the bad data is and quantify its impact, and different approaches to determine the sources and causes of bad data are all offered in this paper.

Abstract: To survive in today economy, every enterprise must put the reins on spending across every location and category. Rogue spending infiltrates even the most disciplined distributors, and is even more apparent in organizations with remote locations and employees. Vendor lists grow like weeds. There is confusion over who manages what service area, and manual approval procedures for requisitions and invoices are cumbersome. The ability for an enterprise to effectively source, procure, and manage its spend must keep pace with the demand for promptness and compliance in supplier relationship management (SRM).

Abstract: By adopting traditional business intelligence (BI) tools, companies have gained valuable insights into past activities and results. However, with operational BI that is different from standard and tactical BI, promptness of information and data in real-time or near real-time is established. Learn how operational BI can boost the timeliness and accuracy of business decisions, and improve operational efficiency and results.

Abstract: In the world of Web-based business intelligence (BI), mashups combine two or more data sources in a single feature. Mashups are among the innovations that help spread BI wider and deeper across organizations. Known as “pervasive BI,” this concept hinges on offering features and applications that blend with—and navigate like—the familiar Web browser. Find out how pervasive BI can help your organization today.

Abstract: Web-based business intelligence (BI) is no longer an anomaly: organizations are ready for BI solutions that go beyond Web portals. However, when selecting Web-based BI applications, organizations must evaluate architecture, rather than features or functions. What differentiators do you need to look for before embarking on a full-scale BI implementation? And which vendors offer the solution your organization truly needs?

Abstract: In why bi is ripe for businesses of any size, you'll learn why the ideal time to consider a bi solution is now; and how new bi solutions for smbs a...

Abstract: Business intelligence (BI) and business performance management (BPM) are two disciplines that become critical as companies progress through the midsize stage. BI and BPM provide key capabilities that every midsize company should have, to answer fundamental questions about performance, now and in the future. Learn how your operations are affected by specific challenges—and how a BI/BPM solution can help address them.

Abstract: Traditional business intelligence (BI) solutions are becoming a thing of the past. Companies today are moving toward business solutions that can help maintain a competitive edge while empowering business executives across the enterprise. Operational BI is an approach that incorporates traditional BI best practices with the benefits of real-time information flow, resulting in more user-directed initiatives.

Abstract: For many years, business intelligence (BI) has proven to be invaluable for enhancing database information in the retail and banking sectors. But to be truly useful in the manufacturing sector, the manufacturing environment’s existing technology information structure needs to continually inform the BI system. This can now be accomplished more efficiently by embedding BI into the enterprise software itself.

Abstract: The software industry has witnessed a consolidation in the business intelligence (BI) market. In BI, enterprise technology conglomerates identified a growth market and an opportunity to upsell to their existing install base, primarily that of applications such as enterprise resource planning (ERP). This consolidation has rendered sole-sourcing BI from ERP vendors an alluring option for many organizations. Find out why.