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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 box and whisker


CRM: Out of the box? Or outside the box?
Everything can change without notice in your relationships with prospects and customers, and customer relationship management (CRM) solutions should be flexible

box and whisker  Out of the box? Or outside the box? Everything can change without notice in your relationships with prospects and customers, and customer relationship management (CRM) solutions should be flexible enough to help with this ongoing challenge. Monolithic enterprise resource planning (ERP) packages or suites can take years to implement and cannot easily adapt to change; but CRM solutions can provide functionality that makes change management easy and reduces its disruptive effects to the minimum.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Cisco’s Complete Network in a Box


Cisco has extended its Architecture for Voice, Video, and Integrated Data (AVVID) to the mid-sized market. Cisco has introduced the new LAN switching solution containing the Catalyst 3524-PWR-XL and upgraded software functionality for the Catalyst 3500 and 2900 series XL desktop switches.

box and whisker  Complete Network in a Box Cisco’s Complete Network in a Box G. Duhaime - June 16, 2000 Event Summary In May Cisco Systems, Inc. introduced a new high performance device targeted for mid-sized companies with 250-1000 employees to its LAN switching product line. This Catalyst switch is based on Cisco's Architecture for Voice, Video, and Integrated Data (AVVID) technology. The new Catalyst 3524-PWR-XL is best described as a Complete Network in a Box . This device is leveraging Cisco's AVVID Technology Read More

The Linux Box


The Linux Box is a project management and consulting practice, specializing in open source technology and the Linux platform. The company helps its customers assess, select, customize, and deploy best-of-breed open source solutions. The Linux Box concentrates on knowledge transfer and training, applications development and porting, and network support services. The Linux Box was formed in 1999 and is headquartered in Michigan, USA.

box and whisker  Linux Box The Linux Box is a project management and consulting practice, specializing in open source technology and the Linux platform. The company helps its customers assess, select, customize, and deploy best-of-breed open source solutions. The Linux Box concentrates on knowledge transfer and training, applications development and porting, and network support services. The Linux Box was formed in 1999 and is headquartered in Michigan, USA. Read More

Taking a Lesson from Big-box Retailers: The World's Distribution Pros


The proliferation of “big box” retail outlets across the suburban landscape has been part of the retail environment for more than a decade. As population target demographics have shifted away from urban centers into suburban areas, retail organizations have capitalized on this trend. This blog post will examine how retailers have adopted a business model that presents unique

box and whisker  client. The term “big box store” is generally used to describe a store belonging to a franchise chain (such as Wal-Mart or Costco). These stores have a similar physical resemblance to one another: generally they occupy locations larger than 70,000 square feet and usually consist of rectangular shaped buildings with a flat roof, usually made of steel with walls and floors made of concrete block slabs in a masonry floor. These stores are generally in a suburban setting in proximity to major highway Read More

Mirapoint ~ ISP Messaging Solution in a Box?


The Mirapoint administration client allows you to also administer services directly. Mirapoint supports SNMP (Simple Network Management Protocol), NIS (Network Information Service), SMTP (Simple Mail Transfer Protocol), POP (Post Office Protocol) and IMAP (Internet Mail Access Protocol).

box and whisker  Mirapoint has taken a box and added a proprietary database, a proprietary operating system and a highly tweaked version of open source sendmail. Mirapoint admits that they have lost sales due to both lack of name recognition, and fear of an entirely proprietary system. The majority of IT decision makers are unwilling to be pioneers within the messaging industry and prefer to stick with tried and proven systems such as sendmail, Microsoft Exchange, Lotus Notes and Novell GroupWise. The administration Read More

Aptean Announces Saratoga CRM 6.8.1


Aptean has launched Saratoga 6.8.1, a new version of its customer relationship management (CRM) solution. Saratoga CRM is a Web-based software solution known for its capabilities to support global organizations in the chemicals, consumer products, energy, insurance, and selected manufacturing industries. The solution addresses the needs of both internal customer facing teams (sales,

box and whisker  top of the out-of- the-box functionality, the solution can be customized to accommodate company-tailored business rules and processes through one of its components, Business Application Studio. New features are aimed at improving the user interface, enhancing the iPhone application, and allowing customers using Thin Client to use browsers other than Internet Explorer, i.e., Firefox or Safari. In addition, Saratoga 6.8.1 includes integration support for 64-bit Office 2010. Aptean's CRM offering include Read More

Supply Chain Event Management RFI/RFP Template


Monitor and Resolve,Integration,Business Intelligence and Reporting,Business Applications Catalogue,Data Management,Architecture, Product Technology

box and whisker  are delivered to your in-box as Microsoft Excel spreadsheets so you can easily share and customize them. Read More

How One Distributor Played Wal-Mart's Distribution Game-And Won


As a supplier to Wal-Mart, appliance manufacturer Haier America was required to implement a radio frequency identification (RFID) tagging system. To satisfy this requirement and to keep costs to a minimum, Haier needed a solution that would seamlessly integrate with its current enterprise resource planning (ERP) application. That’s why it turned to a custom-designed modification package. But was it enough for Wal-Mart?

box and whisker  the requirements of big box retailers. Source : Haier Resources Related to Enterprise Resource Planning (ERP) : Enterprise Resource Planning (ERP) (Wikipedia) How One Distributor Played Wal-Mart's Distribution Game and Won Distribution is also known as: Distribution strategy , Logistics , Distribution Services , Distribution Management , Warehousing , Inventory management , Direct distribution , ERP Software , Top 10 ERP Software Apps , Top 40 ERP MRP Systems , ERP Accounting Software . Riding the Wave: Read More

Competing in a Big-box World: How Retailers Can Leverage Technology to Thrive in Today’s Retail Environment


Industry analysts and retail executives agree that, although competitive prices are a must, “low price” as a leading strategy will no longer lead to long-term business success. To successfully compete, midsized retailers must carve out a niche based on creative strategies, including better and more localized product assortments, flawless price management and execution, and optimized inventory down to the store level.

box and whisker  in a Big-box World: How Retailers Can Leverage Technology to Thrive in Today’s Retail Environment Industry analysts and retail executives agree that, although competitive prices are a must, “low price” as a leading strategy will no longer lead to long-term business success. To successfully compete, midsized retailers must carve out a niche based on creative strategies, including better and more localized product assortments, flawless price management and execution, and optimized inventory Read More

Human Capital Management RFI/RFP Template


Recruitment and Staffing, Human Resource Management, Career Development and Succession Planning, Learning Management, Performance and Compensation Management, Workforce Planning, Product Technology

box and whisker  are delivered to your in-box as Microsoft Excel spreadsheets so you can easily share and customize them. Read More

E-procurement RFI/RFP Template


Buying Entity Features, Selling Entity Features, Consulting services, Marketplace, Asset Management, Product Technology

box and whisker  are delivered to your in-box as Microsoft Excel spreadsheets so you can easily share and customize them. Read More

Demand Management RFI/RFP Template


Promotion Planning, Pricing and Profit Optimization, Forecasting, Merchandise Planning, Life Cycle Planning, Consensus Planning,Collaborative Planning, Sales and Operations Planning (S&OP), Vendor Managed Inventory (VMI) Replenishment, Event Planning, Metrics and Reporting, Demand Management Systems Architecture, Product Technology

box and whisker  are delivered to your in-box as Microsoft Excel spreadsheets so you can easily share and customize them. Read More

Software Development Tools RFI/RFP Template


Software Lifecycle Management, Design and Analysis, Construction, Configuration Management, Documentation, Software Deployment Platform, Development Tool Technical Architecture

box and whisker  are delivered to your in-box as Microsoft Excel spreadsheets so you can easily share and customize them. Read More

Recruitment and Staffing RFI/RFP Template


Organizational Structures and Modeling, Corporate Branding, Sourcing, Applicant Tracking, Assessment and Selection, Governance and Compliance, Vendor Management System Portal (Staffing Agencies), Analytics and Reporting and Product Technology

box and whisker  are delivered to your in-box as Microsoft Excel spreadsheets so you can easily share and customize them. Read More

ERP Showdown-Round 2! Exact Macola ES vs. Infor SyteLine vs. QAD MFG/PRO


I'm Dylan Persaud, senior analyst at Technology Evaluation Centers. Due to the overwhelming response to our first ERP Showdown, we're pleased to present another head-to-head discrete enterprise resource planning (ERP) comparison. Here, then, is ERP Showdown, Round 2!—featuring Exact Macola ES vs. Infor SyteLine vs. QAD MFG/PRO.

box and whisker  straight out of the box, Infor SyteLine ranked first overall, with Exact Macola ES coming in second, and QAD MFG/PRO placing third. Overall scores are based on the average level of support the vendors offer across the entire ERP spectrum. As the chart below shows, Infor finished first in five of the eight modules, QAD finished first in two of the modules, and Exact Software finished first in one module. However, as with most aspects of enterprise software, it's not that simple or clear-cut. Rankings, Read More