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The Yin and Yang of Electronic Commerce
This note identifies the major corporate functions that engage in E-Commerce activities and the kinds of information flows that result from E-Commerce

captures the full financial impact of the transaction  picture of E-Commerce that captures many of the issues and complexities. It shows the information flow between a business and a customer. The model is not limited to consumer commerce, however. Here's where the Yin and Yang come in. In Daoist philosophy, the Yin and Yang symbol represents the two different forces within the life force, which pervades everything in the universe. Neither can exist without the other. The parallel for E-Commerce isn't that customers and providers are complementary. Rather, Read More...
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Documents related to » captures the full financial impact of the transaction


Customer Focused Self-service: Building the Balanced Business Case
Countless customers are engaging in self-service, in the process helping companies save millions by deflecting service interactions to cheaper channels. At many

captures the full financial impact of the transaction  Return on Customer metric captures the total value created by customers for a more complete economic picture of the impact of self-service customer care. Source : RightNow Technologies Resources Related to Customer Focused Self-service: Building the Balanced Business Case : Self Service (Wikipedia) Business Case (Wikipedia) Customer Focused Self-service: Building the Balanced Business Case Balanced Business is also known as : Balanced Business Systems , Balanced Business Program , Balanced Business Read More...
Infinium Returns To Its Core Competencies To Succeed Part 1: Recent Announcements
2000 and 2001 were difficult times for Infinium resulting in a substantial decrease in revenue and significant restructuring. After a thorough soul-searching

captures the full financial impact of the transaction  Infinium Process Manufacturing solution captures and reports in logical combinations all the cost resources, raw materials, labor, containers, machines, and burdens and might particularly be effective in environments like Crest Foods where the production process can change dramatically. The above-espoused renewed focus resulted in improving financial performance according to Infinium's April 22 announcement of its financial results for the second quarter of fiscal year 2002 that ended March 31, 2002. Read More...
Logistics.com Becomes The Newest Of Manhattan Associates
Will the acquisition of Logistics.com help outstanding Manhattan Associates round out what might not have been accomplished with its earlier acquisitions?

captures the full financial impact of the transaction  dynamic billing solution that captures information from SCE systems to enable third-party logistics (3PL) providers to track and bill clients for inventory handling, storage, fulfillment and transportation activities. Market Impact This might be a fairytale marriage, albeit many can point out ill-fated marriages of the sort in the past, both within and outside the IT industry. Manhattan Associates' ability to prudently expand its traditional warehouse management system (WMS) and supply chain execution Read More...
Lawson Software-IPO and Several Acquisitions After Part Three: Market Impact
In several aspects, Lawson Software could be regarded as an enterprise applications market anomaly. For one, at its peak in fiscal 2002, the company boasted

captures the full financial impact of the transaction  Self-Service Strategic Ledger (it captures data that would not typically be maintained in an organization's general ledger to measure profitability and business performance in multidimensional detail) Thus, the product exhibits many features that would either be key differentiators or at least could give the bigger tier 1 offerings a run for their money. These would be the Strategic Ledger module, the ability to segment chart of accounts, the Attributes Matrix, an unlimited hierarchy of accounts, Read More...
The Magic Is in the Screen
Projection is often seen as the big compromise: you must have either a very powerful and bright projector or a very dark room to achieve high-quality

captures the full financial impact of the transaction  Magic Is in the Screen Projection is often seen as the big compromise: you must have either a very powerful and bright projector or a very dark room to achieve high-quality, commercially acceptable images. However, many people don’t know that a revolutionary concept is now available—a screen technology that allows very high-quality projected images in brightly lit environments that removes the need for dark rooms or very expensive projectors. Read More...
Training for the Many… Learning for the One: How Successful Organizations Recognize the Difference and Use Technology to Deliver Both
Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be

captures the full financial impact of the transaction  for the Many… Learning for the One: How Successful Organizations Recognize the Difference and Use Technology to Deliver Both Winston Churchill once said, “Personally, I’m always ready to learn, although I do not always like being taught.” Formal training and informal learning can be combined to create powerful education opportunities for groups and for individuals. Include personalization in the mix and you have a recipe for almost certain success. It sounds straightforward, but is the impl Read More...
Oracle Claims The Worst Is Over And Turns To KISS For A Boost Part 1: The News
Oracle seems to have been trying hard to find a magic formula to ramp up its declining applications revenue. Targeting the lower end of the market with the

captures the full financial impact of the transaction  Claims The Worst Is Over And Turns To KISS For A Boost Part 1: The News Oracle Claims The Worst Is Over And Turns To KISS For A Boost Part 1: The News P.J. Jakovljevic - July 10, 2001 Event Summary  In June Oracle Corporation (NASDAQ: ORCL), the largest database provider and one of the largest providers of software applications for e-business, unveiled a new suite of online services aimed at capturing the small business market. It also announced changes to appeal to its larger customers, as well as Read More...
Oracle and Microsoft Partner in the Cloud (and the Sky Hasn’t Fallen)
These days, when the compromise-hating politicians with extremist ideologies in the US Congress are again threatening to bring the US economy (and perhaps that

captures the full financial impact of the transaction  and Microsoft Partner in the Cloud (and the Sky Hasn’t Fallen) These days, when the compromise-hating politicians with extremist ideologies in the US Congress are again threatening to bring the US economy (and perhaps that of the entire world) to the brink of credit default, maybe even a financial systems meltdown, it is astounding to see fierce IT archrivals finding common ground. Indeed, at the recent Oracle OpenWorld 2013 conference, it was refreshing to see IBM, Microsoft, Red Hat, SAP, Read More...
The Changing Face of the Holiday Season
It seems that Santa will need to relocate to China! When traveling abroad (with the exception of low wage countries) it is becoming increasingly difficult to

captures the full financial impact of the transaction  Changing Face of the Holiday Season Introduction I hate to be a Grinch, but ... aren't the holidays getting more advance notice each year? This is a global phenomenon—on a recent trip to Germany I found the stores bedecked with holiday fare, and this was only October!!! Even the duty free stores at the airport are getting in on the act with Holiday packaging and promotions. Yes, I admit it—I fell into the trap! Who can resist a singing reindeer—especially when the song is in German! And now for Read More...
The Role of the Wholesale Distributor in the Supply Chain
The future of wholesale distribution isn't entirely clear, says Robert Eastman, senior analyst, supply chain management, Technology Evaluation Centers. However,

captures the full financial impact of the transaction  Role of the Wholesale Distributor in the Supply Chain The future of wholesale distribution isn't entirely clear, says Robert Eastman, senior analyst, supply chain management, Technology Evaluation Centers. However, distributors will continue to be a vital part of the economy. Robert Eastman was interviewed by SupplyChainBrain at the TEC Vendor Challenge in September 2013. Read More...
Technology and the Lean Enterprise: Building an Infrastructure That Drives the Highest Value to the Customer
Across the industrial machinery and components industry, successful lean initiatives are increasing as manufacturers recognize the key enabler of continuous

captures the full financial impact of the transaction  and the Lean Enterprise: Building an Infrastructure That Drives the Highest Value to the Customer Across the industrial machinery and components industry, successful lean initiatives are increasing as manufacturers recognize the key enabler of continuous improvement and eliminating waste—technology. This white paper presents six brief case studies of manufacturing companies that have built an underlying technology infrastructure to support a foundation for increasing their value to their Read More...
The Importance of Mentoring in the Workplace
Oracle HCM luminary Row Henson along with Aaron Green tell the story of their mentor/mentee relationship. Pick up tips for structuring meaningful mentor

captures the full financial impact of the transaction  Importance of Mentoring in the Workplace Read More...
Safeguarding the Enterprise at the Endpoint
In today’s increasingly connected business environment, IT organizations need to implement an ever-higher standard of security at the network endpoint

captures the full financial impact of the transaction  the Enterprise at the Endpoint In today’s increasingly connected business environment, IT organizations need to implement an ever-higher standard of security at the network endpoint. Administrators must meet the needs of new and more demanding regulatory requirements, foil an expanding population of professional computer criminals, and prevent rapidly propagating new viruses from entering and damaging operations. Discover a solution that can help. Read More...
Experiencing the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer
To ensure a positive customer experience, companies must first learn what their customer values, and then determine how they are measuring up to those values

captures the full financial impact of the transaction  the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer There's a new three-letter acronym making the rounds out there—and it's already getting on my nerves. The acronym? CEM. The term? Customer experience management . To be sure, the underlying idea is attractive. There is certainly value in a positive customer experience, and it's worth exploring the many ways in which one might design, optimize, and support this practice. Who's against giving customers Read More...
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