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The N-able MSP Maturity Model
A business' success delivering managed services depends on its ability to improve the delivery of effective and efficient services to its customer base. Learn

first n  Service model is the first level in the hierarchy that doesn't approach the value of IT service as a function of the amount of time it takes to deliver the service; rather, the Service level views the worth of the IT service based on value the IT service presents to the customer organization. This approach is more inline with how utility companies (water, electricity, etc.) approach service delivery. The amount of time the technicians from electric company actually spend to deliver electricity is Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » first n


Architecture Evolution: From Mainframes to Service-oriented Architecture
Product architecture is going to do much more than simply provide the technical functionality, the user interface, and the platform support. It is going to

first n  architecture, one of the first applications of distributed computing, became (and still is) the prevalent choice of many companies today for several reasons. First, using PCs instead of dumb terminals creates an increase in computing power. For instance, graphic processing is highly central processing unit (CPU)-intensive and is impractical to perform at a central computer, and hence it became necessary to off-load that processing to PCs. Second, overall system speed is increased due to the possibility Read More
Breathing Open Air at NetSuite
It has been almost two years since NetSuite Inc. (NYSE: N) went public and my analysis of that blockbuster initial public offering (IPO) event. Needless to

first n  yard” by becoming the first SaaS suite vendor to receive IDW PS 880 certification in Germany . This involved an audit of the company’s financial management software to determine whether its software complies with the German legal regulations of trade and tax laws. Some bloggers have meanwhile taken sides in the debate about whether NetSuite is indeed a viable alternative for larger on-premise suites.  Paul Greenberg  and  Vinnie Mirchandani have somewhat favorable views  towards NetSuite’s Read More
2008 Software Re
A new year is upon us and with that, the word “resolution” comes to mind...res-o-l-u-tion – [rez-uh-loo-shun n] - noun 1. a resolve or determination: to

first n  your car before the first big blizzard (too late now, for people in most parts of Canada). Other things can get put off indefinitely, even when you know they have to be done—whether for deadline or not. One of those things that can get put off indefinitely just might be your enterprise’s software selection project. You’ve already obtained executive approval for the acquisition of a new XYZ software solution. Maybe a projected deadline has even been set for its implementation. And you’ve recently Read More
Sagent Improves Its Image With SAS Partnership
Sagent has recently announced a strategic agreement with the SAS Institute, a market leader in analytics and CRM software, to integrate and license select SAS

first n  for release in the first half of 2001. User Recommendations Customers evaluating e-CRM and business intelligence solutions should keep an eye on developments between SAS and Sagent, with the potential of including their offerings on a long list of candidates for business intelligence and/or customer relationship management technology selections. SAS offers some of the most powerful statistical software in the world, and combined with Sagent's existing offerings should provide compelling vertical Read More
Integrating SAN Fabrics via N_Port Bridging
One of the main concerns now facing IT managers is how to keep the interoperability of their service area networks (SANs), without sacrificing functionality

first n   Read More
ERP Showdown-Round 2! Exact Macola ES vs. Infor SyteLine vs. QAD MFG/PRO
I'm Dylan Persaud, senior analyst at Technology Evaluation Centers. Due to the overwhelming response to our first ERP Showdown, we're pleased to present another

first n  overwhelming response to our first ERP Showdown, we're pleased to present another head-to-head discrete enterprise resource planning (ERP) comparison. Here, then, is ERP Showdown, Round 2! —featuring Exact Macola ES vs. Infor SyteLine vs. QAD MFG/PRO. We hope you find this showdown helpful and informative, and invite your comments and questions at showdown@technologyevaluation.com . Introduction Continuing our look at mid-market discrete ERP solutions, today's ERP Showdown pits Infor SyteLine vs. Exact Read More
APICS 2009 Convention: Day 1
Arrived in Toronto, Ontario (Canada) to attend the APICS international convention and expo—hats off to the Canadian weather (cold!!!!!!!). This first day is

first n  Canadian weather (cold!!!!!!!). This first day is dedicated to the development and organization of APICS members and partners. We gained an understanding of the APICS footprint, internationally speaking, through the general session.  The general session was a great way for us to meet the board of directors, as well as a variety of members, instructors, partners, and APICS volunteers (this year, APICS holds its first Volunteer Leadership Workshop [VLW]). The highlight of the general session was how the Read More
PLM Migration: Migrate Your Mind First
This article identifies the increasing requirements of system replacements in the product lifecycle management (PLM) area and recommends users rethink the

first n  Migration: Migrate Your Mind First Everything has a life cycle—even a product lifecycle management (PLM) system. No matter how excited and satisfied you were when your PLM (or its predecessor, product data management [PDM]) system was up and running, as time passed you started to notice that your current system was becoming a constraint. It became an obstacle to continuously raise your organization’s performance. At a certain point, when the current system became more and more unbearable despite the Read More
Demandforce’s First Anniversary at Intuit
A year ago Intuit acquired Demandforce, an online marketing and communication product, to bolster offerings that help small businesses attract and retain

first n  First Anniversary at Intuit A year ago Intuit   acquired Demandforce , an online marketing and communication product , to bolster offerings that help small businesses attract and retain customers. Intuit recently celebrated several Demandforce milestones, not the least of which is that Demandforce has helped Intuit’s Small Business Group   achieve 17 percent revenue growth for the quarter over this time last year . Demandforce helps small businesses automate their online marketing and Read More
Microsoft's Cloud-first Focus
As part of Microsoft’s TECHED Conference in New Orleans, Satya Nadella President of Server @ Tools Business at Microsoft, sent an internal mail to all Microsoft

first n  engineers live a “live-site” first culture to better respond to our customers in real time. And we are laser-focused on building more complete end-to-end service scenarios, or modern workloads, to deliver more value to our customers and partners. It also mentions Microsoft’s efforts to not only improve its cloud services but also expand them in various ways to cover cloud integration in many areas: By applying this architectural approach to Microsoft’s own diverse set of internet-scale properties Read More
TradeStone Software Leaps Ahead With Its First Acquisition
During the recent TradeStone STARS 2014 user conference, TradeStone Software CEO Sue Welch announced that the company has made its first acquisition ever—Leap

first n  Leaps Ahead With Its First Acquisition During the recent TradeStone STARS 2014 user conference, TradeStone Software CEO Sue Welch announced that the company has made its first acquisition ever — Leap Ahead Solutions , a U.K.-based startup. This was a pure technology acquisition, as Leap Ahead's mobile application, Retail Buyer , enables buyers to pictorially track samples, manage ranges, and calculate landed costs during buying trips and early in the lifecycle of each retail range period.   The Read More
Transenterprises - The Emerging Business Model of the Twenty First Century
During the last two decades, many of the old vertically integrated enterprise/empires have splintered into numerous core-competency-focused firms, loosely bound

first n  Model of the Twenty First Century Business Model Evolution During the last two decades, many of the old vertically integrated enterprise/empires have splintered into numerous core-competency-focused firms, loosely bound into the so-called virtual extended enterprises. The next two decades will witness re-integration into transenterprises—tightly knit federations of companies with long-term commitments and deep investments in integrating together into a more efficient and effective whole. The governance Read More
Supply Chain Management for SMEs - A Boon for Achieving Distinction
The competitive drivers of the twenty-first century are time and service (responsiveness and flexibility). Many small and medium enterprises (SME) have

first n  competitive drivers of the twenty-first century are time and service (responsiveness and flexibility). Many small and medium enterprises (SME) have implemented enterprise resource planning (ERP) as one of the technology tools to improve their performance. This whitepaper on supply chain management (SCM) for SMEs highlight the crucial role and importance of supply chains to SMEs, and distinguishes the different roles of ERP and SCM. Read More
NetSuite First to Add HCM to Its Cloud ERP
Some experts have long questioned whether the notion of enterprise resource planning (ERP) is complete if it doesn’t cover human resources (HR). Addressing this

first n  First to Add HCM to Its Cloud ERP Some experts have long questioned whether the notion of enterprise resource planning (ERP) is complete if it doesn’t cover human resources (HR). Addressing this, NetSuite recently  announced a definitive agreement to acquire TribeHR , a provider of cloud human capital management (HCM) solutions . The idea is to create the first integrated cloud ERP and HCM software suite for small to medium businesses (SMBs). The proposed acquisition would create a single Read More

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