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The N-able MSP Maturity Model
A business' success delivering managed services depends on its ability to improve the delivery of effective and efficient services to its customer base. Learn

first n  Service model is the first level in the hierarchy that doesn't approach the value of IT service as a function of the amount of time it takes to deliver the service; rather, the Service level views the worth of the IT service based on value the IT service presents to the customer organization. This approach is more inline with how utility companies (water, electricity, etc.) approach service delivery. The amount of time the technicians from electric company actually spend to deliver electricity is Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » first n


Missing PDF Fonts: Why It Happens and What You Can Do About It
Fonts are the essential elements of any portable document format (PDF) file, but are often taken for granted by most readers. But what if you are a developer

first n  (i.e., PostScript), PDF was first and foremost a file format and not a programming language. Although PDF evolved from PostScript, the primary difference is that PostScript is a true page description language and PDF is not. PDF does not contain programming constructs such as looping, control-flow constructs, or variables. Rather, PDF was envisioned to go further than PostScript by being able to describe how pages behave and what type of information a document could contain. Years later, the PDF would Read More...
Architecture Evolution: From Mainframes to Service-oriented Architecture
Product architecture is going to do much more than simply provide the technical functionality, the user interface, and the platform support. It is going to

first n  architecture, one of the first applications of distributed computing, became (and still is) the prevalent choice of many companies today for several reasons. First, using PCs instead of dumb terminals creates an increase in computing power. For instance, graphic processing is highly central processing unit (CPU)-intensive and is impractical to perform at a central computer, and hence it became necessary to off-load that processing to PCs. Second, overall system speed is increased due to the possibility Read More...
Breathing Open Air at NetSuite
It has been almost two years since NetSuite Inc. (NYSE: N) went public and my analysis of that blockbuster initial public offering (IPO) event. Needless to

first n  yard” by becoming the first SaaS suite vendor to receive IDW PS 880 certification in Germany . This involved an audit of the company’s financial management software to determine whether its software complies with the German legal regulations of trade and tax laws. Some bloggers have meanwhile taken sides in the debate about whether NetSuite is indeed a viable alternative for larger on-premise suites.  Paul Greenberg  and  Vinnie Mirchandani have somewhat favorable views  towards NetSuite’s Read More...
Sagent Improves Its Image With SAS Partnership
Sagent has recently announced a strategic agreement with the SAS Institute, a market leader in analytics and CRM software, to integrate and license select SAS

first n  for release in the first half of 2001. User Recommendations Customers evaluating e-CRM and business intelligence solutions should keep an eye on developments between SAS and Sagent, with the potential of including their offerings on a long list of candidates for business intelligence and/or customer relationship management technology selections. SAS offers some of the most powerful statistical software in the world, and combined with Sagent's existing offerings should provide compelling vertical Read More...
Segue Software is First to Provide the Capability to Load Test Wireless Applications
The product (SilkPerformer) has been aimed at the e-business market, but with the addition of load testing for wireless devices, we believe Segue Software has

first n  Software is First to Provide the Capability to Load Test Wireless Applications Event Summary LEXINGTON, Mass.--(BUSINESS WIRE)--March 28, 2000-- Segue Software, Inc., (NASDAQ: SEGU - news), the leader in e-business reliability solutions, announced that the current version of its flagship product, SilkPerformer, supports scalability testing of Wireless Applications Protocol (WAP) enabled applications. Prior to a wireless application's deployment, SilkPerformer tests the technical viability of critical Read More...
Spring Brings New Growth To Manhattan Associates
Good execution in the wake of Y2K brings record revenue and earnings for Manhattan Associates in its first quarter.

first n  record results for the first quarter of 2000. Total revenue for the first quarter ended March 31, 2000 was $28.3 million, an increase of 22% from revenue of $23.2 million for the fourth quarter of 1999 and an increase of 56% from revenue of $18.2 million for the first quarter ended March 31, 1999. Though Manhattan managed to grow both license and services revenues, their percentages remained little changed from 1999 averages of 18% licenses and 65% services. License fees for the first quarter ended March Read More...
The First Step in mySAP.com
Application Hosting with mySAP.com was introduced in January of 1999. Recently, SAP announced over 5,000 users in North America have embraced the initiative.

first n  First Step in mySAP.com Event Summary On December 14th, at the eBusiness Conference & Expo in New York, SAP AG (NYSE ADR: SAP) announced over 5,000 users in North America have embraced Application Hosting with mySAP.com since January 1999. Application Hosting with mySAP.com enables small to medium-sized businesses to use business software over the Internet. By using Application Hosting with mySAP.com, customers can implement their inter-enterprise solution by using preconfigured applications known as Read More...
CheckPoint & Nokia Team Up to Unleash a Rockin' Security Appliance
In a partnership with Checkpoint, Nokia takes its Internet Appliance and throws in Firewall-1. The Nokia IP330, IP440, and IP650, the first highly-available

first n  security appliances marks the first time a firewall or VPN product has debuted with built-in high-availability and load sharing. Nokia IP650 Market Impact As firewalls outperform all the security markets, with VPNs close behind, expect the Nokia IP series of firewall/VPN appliances to command first round draft picks from information technology teams looking to secure their vital infrastructure. The Nokia boxes offer both firewall and VPN capabilities based on integration of Checkpoint's Firewall-1 and Read More...
Discrete ERP 101
Puzzled by process? Dazed by discrete?First, let’s understand who should use a discrete ERP application.Discrete manufacturers assemble products from

first n  process? Dazed by discrete? First, let’s understand who should use a discrete ERP application. Discrete manufacturers assemble products from component parts. These products are made to order and can, in theory, be disassembled (ex: cars, computers, tables…). Process manufacturers (AKA continuous manufacturers), on the other hand, make products that cannot be disassembled into their component elements (ex: spray paint, whiskey, talcum powder…). Both process and discrete ERP software aim at full Read More...
Demandforce’s First Anniversary at Intuit
A year ago Intuit acquired Demandforce, an online marketing and communication product, to bolster offerings that help small businesses attract and retain

first n  First Anniversary at Intuit A year ago Intuit   acquired Demandforce , an online marketing and communication product , to bolster offerings that help small businesses attract and retain customers. Intuit recently celebrated several Demandforce milestones, not the least of which is that Demandforce has helped Intuit’s Small Business Group   achieve 17 percent revenue growth for the quarter over this time last year . Demandforce helps small businesses automate their online marketing and Read More...
Case Study: SuperPharm Limited
SuperPharm, the first retail pharmacy chain in Trinidad (West Indies), opened its first store in 2005 with the focus on establishing a healthy business. It was

first n  SuperPharm Limited SuperPharm, the first retail pharmacy chain in Trinidad (West Indies), opened its first store in 2005 with the focus on establishing a healthy business. It was critical that the enterprise resource planning (ERP) system have integrated point of sale (POS), inventory management, and purchasing functionality in place. Learn about the ERP system it chose, and the functionality that helped the company open four more stores. Read More...
Logility Signs First ASP Deal with ebaseOne
Collaborative supply chain solution vendor, Logility, recently partnered with ebaseOne, which will use its ASP infrastructure to deploy Logility's supply chain

first n  Signs First ASP Deal with ebaseOne Logility Signs First ASP Deal with ebaseOne S. McVey - February 2nd, 2000 Event Summary Collaborative supply chain solution vendor, Logility, recently partnered with ebaseOne, which will use its ASP infrastructure to deploy Logility's supply chain management applications to customers. The deal is the first in what is expected to be several partnerships with ASPs for supporting Logility's i-Connection announced last July. Logility's Value Chain Solutions will be Read More...
To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIa)
The first part of this blog series described the opportunity for software as a service (SaaS) or on-demand enterprise applications, especially in the current

first n  Discussions (Part IIa) The first part of this blog series described the opportunity for software as a service (SaaS ) or on-demand enterprise applications, especially in the current difficult economic milieu. But before any vendor can embark on delivering a SaaS offering, it must understand several misconceptions about SaaS. Part two then analyzed the first two of the top five SaaS assumptions that Gartner recently outlined in its research .  More SaaS Facts and Fiction The third assumption is that SaaS Read More...

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