New Customers Gained and Customers Lost

Will V8 Help SSA GT Regain Lost Ground?

by P.J. Jakovljevic ... Also, it gained six new installations in the last ... Introduced new products and services, including the June ... is installed with more than 6,500 customers in more ... http:/.../Research/ResearchHighlights/Erp/2001/09/news_analysis/NA_ER_PJ_09_10_01_1.asp - 14k - 2001-09-10 Summary: The vendor that many have long forgotten seems to be reincarnating. In order to return from oblivion SSA GT has been making strides to put itself back on the global enterprise applications map, primarily through salvaging the relationships with existing customers. Will the latest V8 product vouch for an

Oracle's Product Future: What Can the Past Tell?

by Olin Thompson and P.J. Jakovljevic ... In the early 1990s, a new type of database emerged that ... deal rather than a consolidation move, and PeopleSoft gained 5,000 customers, "leapfrogging" it ... http:/.../Research/ResearchHighlights/Erp/2005/05/research_notes/TN_ER_XOT_05_31_05_1.asp - 25k - 2005-05-31 Summary: Oracle does not have a history of major acquisitions, let alone experience with the subsequent integration efforts. Run by a management team that has never maneuvered a company through a large takeover, will Oracle be capable of digesting PeopleSoft?

Will Sage Group Cement Its SME Leadership with ACCPAC and Softline ...

by P.J. Jakovljevic ... their market well and have thus gained market and ... few years, the vendor has added many new solutions in ... look to tailor solutions that best fit customers' needs ... http:/.../Research/ResearchHighlights/Erp/2004/06/research_notes/EN_ER_PJ_06_05_04_1.asp - 23k - 2004-06-05 Summary: Given Sage's revenue level is quite higher than those of Geac, MBS, SSA Global, and Lawson Software, making it an ultimate juggernaut within the SME market per se, the time has long come for its mind share to become commensurate with its size.

CRM is Busting Out Of Its Britches: Operational, Analytical, and ...

by Randy Garland ... work in the customer support arena, planning to branch out once they gained a customer base ... Just because customers may be happy with the new, often less ... http:/.../Research/ResearchHighlights/Crm/2001/08/research_notes/TN_CR_RGG_08_27_01_1.asp - 17k - 2001-08-27 Summary: Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult to understand, more expensive to buy, more dif

BI Software Comparison / BI Software Evaluation

... tree structure Nested crosstabs and charts Netscape 4.5 + Netscape 7.1 Network bandwidth considerations New customers gained and customers lost Newspapers Next ... http://bi.technologyevaluation.com/business-intelligence/ - 84k - 2009-08-28 Summary: Compare Business Intelligence Software: Discover the 7 key modules to base your selection on and tools you must use in order to save up to 85% of time and money you'd spend gathering information on your own : Reporting and Analysis, Analytics, Data Warehousing, Workflow, Data Integration, Support, System

Baan Posts $236 Million Loss and Sells Off Coda for Nearly $40M ...

by P.J. Jakovljevic ... 700 licensing deals achieved in the quarter with new or existing customers. ... declining revenues, and has struggled to integrate products gained in numerous ... http:/.../Research/ResearchHighlights/BusinessApplications/2000/02/news_analysis/NA_BA_PJ_02_25_00_1.asp - 8k - 2000-02-25 Summary: On February 3, Baan Co. posted a fourth-quarter loss of $236 million, and on February 8, Baan sold its Coda financial applications unit to UK firm Science Systems for the bargain basement price of $50 million in cash.

Have You Ever Asked Yourself, 'Is My Company Experiencing a Sales ...

by Dave Stein ... that articulate the value to be gained by the ... employ the hunter-farmer model, where new account reps ... be difficult to build happy customers, solid references ... http:/.../Research/ResearchHighlights/ExecutiveView/2003/02/research_notes/MI_EV_XDS_02_25_03_1.asp - 20k - 2003-02-25 Summary: No matter how strong or experienced you are as a sales professional, sales executive or smaller company CEO, if the infrastructure supporting your sales effort is not in place, achieving your revenue targets will be like attempting to climb Mt. Everest wearing running shoes.

Information/Internet Appliances

by R. Krause ... One area of weakness: Gateway's servers (gained from their ... Oracle has "spun off" the New Internet Company ... model is not for everyone, customers should analyze ... http:/.../Research/ResearchHighlights/HardwareOS/2000/03/research_notes/MN_HW_RAK_03_00_2.asp - 22k - 2000-03-28 Summary: Information appliances, also called Internet or PC appliances, are a new market that appeal to those customers who want to reduce their desktop hardware expenditures. What are they, who makes them, and what do you get for your money?

Intentia Prepares for Merger with Lawson

by P.J. Jakovljevic ... Intentia gained a total of $85 million (USD) in ... Additionally, a new strategic initiative in the company's ... Pennsylvania (US) to provide customers with access to ... http:/.../Research/ResearchHighlights/ERP/2005/10/news_analysis/NA_ER_PJ_10_26_05_1.asp - 20k - 2005-10-26 Summary: Before merging with Lawson, Intentia already had initiated cost-cutting measures on its products, target markets, and sales channels. This, corporate cultural changes, and an infusion of research money help the 'new' Intentia become a world class solutions provider to the mid-market.

The Customer Relationship Management Vision: It Starts with ...

by Michael Chuchmuch ... little new ground was gained on the ... and procedures, along with subsequent new technology, only ... sales professionals demonstrate little enthusiasm for customers. ... http:/.../Research/ResearchHighlights/CRM/2007/12/research_notes/TU_CR_XMC_12_19_07_1.asp - 24k - 2007-12-19 Summary: An alarming number of companies get on the wrong track when creating a customer relationship management (CRM) vision. Outlined here are four steps that take the mystery out of what makes an effective CRM vision. The secret? It’s all about people and relationships.