On Line and Off Line Access

Web-enabled Sales Tactics

by Emmett Holt ... By integrating this information with the CRM system, sales people would have access to this list of high probability suspects to further research off-line. ... http:/.../Research/ResearchHighlights/CRM/2006/03/research_notes/MI_CR_XEH_03_31_06_1.asp - 18k - 2006-03-31 Summary: The Internet has changed the buying process for enterprise level solutions and sales departments must learn to adapt to today's self-directed buyer. The new, competitive sales high ground is to effectively manage a convenient on-line/off-line buy cycle experience at every point of contact.

A Demand-driven Approach to BI

by P.J. Jakovljevic ... suites that should enable users to conduct on-line and off-line analysis, and ... capabilities should provide business users with drill-to-detail access to data. ... http:/.../ResearchHighlights/BusinessIntelligence/2005/07/research_notes/VN_BI_PJ_07_20_05_1.asp - 20k - 2005-07-20 Summary: The core concept behind the Vanguard solution is that business intelligence (BI) must be demand-driven, which means that the business needs of the user dictate the technical solution, not the other way around. In other words, it should let the business users drive the process, and remove the problems of

SouthWare Excellence Series: Making Excellence Easier Part Four ...

by Charles Chewning Jr. ... Live or off-line access is supported. The following are standard SouthWare functions. Order shopping cart is saved until order is submitted. ... http:/.../ResearchHighlights/TechnologySelections/2005/01/research_notes/VN_TS_XCC_01_07_05_1.asp - 19k - 2005-01-07 Summary: This is a complete service management system that is comprised of four specific applications to help companies manage service contracts, track service histories and required preventive maintenance for each piece of equipment under service contract, daily planning and dispatch, and service invoicing.

When Small Business Packages Have Enterprise Appeal

by Charles Chewning Jr. ... service representative. Two other features include computer telephony integration (CTI) and off-line sales access. CTI allows third ... http:/.../ResearchHighlights/TechnologySelections/2005/05/research_notes/VN_TS_XCC_05_27_05_1.asp - 27k - 2005-05-27 Summary: As an APS-based business management system, NetSuite can effectively serve the needs of small medium businesses. Its integrated application uses three distinct building blocks: customer relationship management, back-office ERP and accounting, and a robust set of e-commerce applications.

Will Sage Group Cement Its SME Leadership with ACCPAC and Softline ...

by P.J. Jakovljevic ... and password protection is provided in both off-line and on-line modes. ... ACCPAC CRM Development Partner Program include Abrige; Access Accounting eSolutions ... http:/.../Research/ResearchHighlights/Erp/2004/06/research_notes/EN_ER_PJ_06_03_04_1.asp - 23k - 2004-06-03 Summary: Businesses wary of larger initial upfront investments can start with an easily affordable subscription at ACCPACcrm.com and have the knowledge that any investments in their data, customizations, and training are fully protected should they later need or want to move their solution on-premises.

The Web-Enabled Sales Process

by Emmett Holt ... with the visitor on your web site: you have the access, they have ... enterprise technology clients on how to integrate an on-line and off-line sales strategy ... http:/.../Research/ResearchHighlights/CRM/2006/03/research_notes/MI_CR_XEH_03_30_06_1.asp - 23k - 2006-03-30 Summary: Traditional enterprise-level sales strategies are no longer sufficient in bringing new customer accounts. Today's self-directed buyers delay sales contact and pre-qualify solutions via the Internet. Sales can leverage this medium by understanding the buy cycle to deliver value and begin an influential on

BI Software Comparison / BI Software Evaluation

... demand paging table of contents On-demand paging table of contents On-line analysis and ad hoc query support for partners On-line and off-line access On-line ... http://bi.technologyevaluation.com/business-intelligence/ - 84k - 2009-08-28 Summary: Compare Business Intelligence Software: Discover the 7 key modules to base your selection on and tools you must use in order to save up to 85% of time and money you'd spend gathering information on your own : Reporting and Analysis, Analytics, Data Warehousing, Workflow, Data Integration, Support, System

SYSPRO - Awaiting Positive IMPACT From Its Brand Unification

by P.J. Jakovljevic ... SYSPRO CRM also offers synchronization features and web tools to facilitate remote and off-line access via browser, laptop, and web-enabled portable or ... http:/.../Research/ResearchHighlights/Erp/2003/03/research_notes/EN_ER_PJ_03_13_03_1.asp - 26k - 2003-03-13 Summary: By further perfecting its mid-market value proposition and by also unifying its corporate and product brands (i.e., often conflicting IMPACT Encore product brand has been discontinued), SYSPRO should certainly give other incumbent mid-market players and intruders a run for their money.

E-learning Course Design

by Don McIntosh, Ph.D ... Can people download the course for off-line access? Does the course start immediately when accessed? If not, is there a "please wait" message to the learners? ... http:/.../Research/ResearchHighlights/learning-management/2006/02/research_notes/MI_EL_DM_02_23_06_1.asp - 24k - 2006-02-23 Summary: This article provides hints for the design of e-learning courses with regard to target audience, navigation, objectives, motivation, media, interactivity, assessment, aesthetics, tool selection, and evaluation.

Quote-to-order: One Big, Lean Machine Adds High Tech to Its Mix

by P.J. Jakovljevic ... a customer knowledge base to provide access to a comprehensive solutions database ... a parallel client/server on-premise business, and no off-line technology is ... http:/.../Research/ResearchHighlights/CRM/2008/08/research_notes/VN_CR_PJ_08_22_08_1.asp - 29k - 2008-08-22 Summary: BigMachines differentiates itself in the quote-to-order (Q2O) sphere due to its solutions’ lean end-to-end, inquiry-to-order focus. Although there are other vendors offering Q2O as a service, BigMachines product is arguably more flexible, as high tech manufacturers may be noting.