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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 ranking package bi tools


Sword Ciboodle and SAS Analytics Intelligent Contact Center: Product Overview
The market for contact center solutions is divided between customer relationship management (CRM) solutions and call center solutions, typically from different

ranking package bi tools  such as segmentation or ranking. A unified desktop interface provides users with functionality to perform daily tasks ranging from campaign management and cross-sell/up-sell, to customer service and customer feedback analysis. How Does It Work? As indicated in the image below, the logic behind the Intelligent Contact Center is based on a five-step cycle: Start by mapping all the communication channels used by your company to interact with customers and prospects. Collect relevant data from these

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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ERP Systems Buyer’s Guide


The implementation of an enterprise resource planning (ERP) system to automate business processes is a strategic investment. Buying the right system and choosing the best vendor for you are critical to a successful ERP implementation. As a decision maker, you need to quickly identify your ERP requirements, effectively communicate these needs to vendors, and successfully compare various product alternatives. Learn how.

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TARGIT Decision Suite : Business Intelligence (BI) Competitor Analysis Report


This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis.

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Tableau Software: Business Intelligence (BI) Competitor Analysis Report


This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis.

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Managing On-demand Package Implementations


Why choose on-demand when there are so many integrated software solutions on the market? Because on-demand packages provide a number of benefits that can help IT focus on innovation and creating true business value, rather than dealing with network headaches. But along with the benefits there are a number of challenges. Read more about these challenges and how you can manage your on-demand implementation project.

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aPriori Brings BI to Product Costing


aPriori has announced the general availability of Cost Insight, a new business intelligence (BI) capability that delivers timely and actionable product cost and profitability data to engineering, manufacturing, and sourcing managers and executives in a self-service manner.

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SAP BusinessObjects Edge BI: Designed for Growing Companies


Read about affordable business intelligence (BI) software for midsize companies that includes solutions that address BI requirements from operational reporting to flexible ad hoc query reporting and analysis, to dashboards and visualization, to powerful data quality and integration, to planning and budgeting. The solution provides an intuitive BI experience for where and how you work.

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Birst Cloud BI


Birst enterprise-caliber business intelligence (BI) delivers accurate, actionable content in an intuitive, self-service environment. It allows users to combine data from different source systems to get answers to their business concerns in real time.

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Innovation Driver and BI Vendor QlikTech’s QlikView Is Now a TEC Certified BI Solution


We are pleased to announce that QlikTech’s QlikView, version 11, is now part of TEC’s certified business intelligence (BI) applications family of products, and available for evaluation online in the Business Intelligence and Data Management Evaluation Center. In just a matter of a few weeks I’ll be providing the full certification report, which will be available on the TEC

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TEC 2014 Mobile BI Buyer's Guide


Once considered a nice-to-have, mobility is now standard in most business intelligence (BI) applications. Most traditional BI and analytics software providers have a complementary mobile offering, and new software offerings are emerging that provide BI functions solely for mobile platforms. This buyer’s guide surveys the mobile BI landscape and describes some of the more important solutions in this space. This guide will help you understand the various types of software offerings on the market, give you insight into what your peers are looking for in mobile BI solutions, provide an overview of the main features and functions of mobile BI solutions, and show you how these solutions can help you transform your business.

Business intelligence (BI) has been overrun by mobile technology usage—once considered a nice-to-have, mobility is now standard in most BI applications. Most traditional BI and analytics software providers have a complementary mobile offering, and new software offerings are emerging that provide BI functions solely for mobile platforms.

This buyer’s guide surveys the mobile BI landscape and describes some of the more important solutions in this space. This guide will help you understand the various types of software offerings on the market, give you insight into what your peers are looking for in mobile BI solutions, provide an overview of the main features and functions of mobile BI solutions, and show you how these solutions can help you transform your business.

The buyer’s guide further presents a breakdown of standard mobile BI product functionality and details how a select list of vendors supports those requirements.

Lastly, the guide presents a range of real-life case studies that highlight client successes and thought leadership about relevant BI issues and challenges, and the solutions vendors are offering to address them.



Table of Contents


Preface

About this Guide

Mobile BI: State of the Market

BI on the Go

Mobile BI Product Evaluation

Technology Trends in Mobile BI

TEC Resources for Mobile BI

Casebook

IBM Customer Success Story: Point Defiance Zoo & Aquarium

IBM Product Profile: Ensuring the Security of Your Mobile Business Intelligence

MicroStrategy Customer Success Story: Mobile BI Meets High Fashion

SAP Solution Brief: Accelerate Business Intelligence Adoption with Interactive, Mobile Dashboards

SAP Infographic: The Advantages of A Single Comprehensive BI Platform

Tableau Thought Leadership: Best Practices for Mobile Business Intelligence

Transpara Customer Success Story: Maximizing Operational Performance at National Grid

Transpara Customer Success Story: Western Power Deploys Visual KPI Enterprise-wide for Improved Tracking of Operational Performance

QlikTech Customer Success Story: Illes Brings a Better Experience to Its Customers with QlikView on iPad

QlikTech Product Profile: QlikView on Mobile: Beyond Reporting 76 Vendor Directory


Vendor Directory


Download the full copy of the TEC 2014 Mobile BI Buyer’s Guide.



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Mobile BI: State of the Market



Mobility in the Workplace

According to recent reports from Ericsson, data traffic through mobile devices increased by 28 percent globally between Q3 and Q4 of 2012, with 140 million new mobile subscriptions in Q4 of 2012. Mobile subscriptions worldwide had grown at a pace of 8 percent year over year by Q1 of 2013, and the number of mobile broadband subscriptions grew at a rate of 45 percent to reach around 1.7 billion. At this point, it is fair to say that the world has turned mobile, and there is no turning back. While regions such as Africa and Asia Pacific are seeing tremendous growth, there is no region in the world that has not seen important growth in mobile subscription rates. Mobile devices have been assimilated globally, and are here to stay.

As mobile devices gain a stronghold of virtually every aspect of life—we use them to communicate, play, read, buy, and even to wake up each morning—they have also come to play a big role in the workplace. Mobile devices can be used to perform common office tasks, such as sending e-mail, but they are increasingly being used to gain critical insight into business processes and help companies better service their customers. As software providers are adding mobile versions of their enterprise software solutions to their portfolios, organizations can realize the potential that these technologies offer in many areas of the business, such as customer relationship management (CRM), field service management (FSM), enterprise resource planning (ERP), and business analytics, to name a few. As a result, many mobile services have become a commodity and hence essential components for the operations of many organizations.

According to a recent Citrix Enterprise Mobility Report, companies of all sizes are already managing a large portfolio of mobile applications in their workflow. According to the survey the report is based on, organizations of all sizes have already incorporated, on average, 216 mobile applications into their departments, while small organizations use an average of 21 mobile apps and medium-sized companies use 141 mobile apps. Some organizations report having up to 337 mobile apps already in use.


Download the full copy of the TEC 2014 Mobile BI Buyer’s Guide.

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Microsoft Overhauls Power BI


Microsoft recently previewed its new version of Power BI. The new cloud business intelligence (BI) software version includes major enhancements, and has major implications for the market.

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