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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 ranking package bi tools


Sword Ciboodle and SAS Analytics Intelligent Contact Center: Product Overview
The market for contact center solutions is divided between customer relationship management (CRM) solutions and call center solutions, typically from different

ranking package bi tools  such as segmentation or ranking. A unified desktop interface provides users with functionality to perform daily tasks ranging from campaign management and cross-sell/up-sell, to customer service and customer feedback analysis. How Does It Work? As indicated in the image below, the logic behind the Intelligent Contact Center is based on a five-step cycle: Start by mapping all the communication channels used by your company to interact with customers and prospects. Collect relevant data from these

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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ERP Systems Buyer’s Guide


The implementation of an enterprise resource planning (ERP) system to automate business processes is a strategic investment. Buying the right system and choosing the best vendor for you are critical to a successful ERP implementation. As a decision maker, you need to quickly identify your ERP requirements, effectively communicate these needs to vendors, and successfully compare various product alternatives. Learn how.

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TARGIT Decision Suite : Business Intelligence (BI) Competitor Analysis Report


This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis.

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Tableau Software: Business Intelligence (BI) Competitor Analysis Report


This business intelligence (BI) knowledge base covers a full range of BI functionality. BI applications enable real time, interactive access, analysis, and manipulation of mission-critical corporate information. BI users are able to access and leverage vast amounts of information to analyze relationships and understand trends that support business decisions. This knowledge base covers everything from data mining to analytics, querying, reporting, workflow, and in-depth analysis.

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Managing On-demand Package Implementations


Why choose on-demand when there are so many integrated software solutions on the market? Because on-demand packages provide a number of benefits that can help IT focus on innovation and creating true business value, rather than dealing with network headaches. But along with the benefits there are a number of challenges. Read more about these challenges and how you can manage your on-demand implementation project.

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aPriori Brings BI to Product Costing


aPriori has announced the general availability of Cost Insight, a new business intelligence (BI) capability that delivers timely and actionable product cost and profitability data to engineering, manufacturing, and sourcing managers and executives in a self-service manner.

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SAP BusinessObjects Edge BI: Designed for Growing Companies


Read about affordable business intelligence (BI) software for midsize companies that includes solutions that address BI requirements from operational reporting to flexible ad hoc query reporting and analysis, to dashboards and visualization, to powerful data quality and integration, to planning and budgeting. The solution provides an intuitive BI experience for where and how you work.

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Birst Cloud BI


Birst enterprise-caliber business intelligence (BI) delivers accurate, actionable content in an intuitive, self-service environment. It allows users to combine data from different source systems to get answers to their business concerns in real time.

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Innovation Driver and BI Vendor QlikTech’s QlikView Is Now a TEC Certified BI Solution


We are pleased to announce that QlikTech’s QlikView, version 11, is now part of TEC’s certified business intelligence (BI) applications family of products, and available for evaluation online in the Business Intelligence and Data Management Evaluation Center. In just a matter of a few weeks I’ll be providing the full certification report, which will be available on the TEC

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TEC 2014 Mobile BI Buyer's Guide


Once considered a nice-to-have, mobility is now standard in most business intelligence (BI) applications. Most traditional BI and analytics software providers have a complementary mobile offering, and new software offerings are emerging that provide BI functions solely for mobile platforms. This buyer’s guide surveys the mobile BI landscape and describes some of the more important solutions in this space. This guide will help you understand the various types of software offerings on the market, give you insight into what your peers are looking for in mobile BI solutions, provide an overview of the main features and functions of mobile BI solutions, and show you how these solutions can help you transform your business.

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Microsoft Overhauls Power BI


Microsoft recently previewed its new version of Power BI. The new cloud business intelligence (BI) software version includes major enhancements, and has major implications for the market.

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