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Service Productization
Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel,

sales book summaries  to explain to the sales force, and therefore can make sales personnel more productive. Productization can improve differentiation for service offerings that are becoming commodities. Productization supports consistent and repeatable service delivery, which in turn: Increases customer satisfaction Improves profitability Credibility Customers must experience the intangible service to really know it. Intangibility makes services more difficult to imagine and desire than goods...Customers? perception of Read More...
Sales Force Automation (SFA)
Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining...
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Documents related to » sales book summaries


Managing Transaction Tax Audit Risk: How to Protect Precious Cash Flow by Proactively Addressing Audits
Even in the best economic times, businesses must be vigilant against unnecessary costs and risks. But not just businesses need to be vigilant@states and other

sales book summaries  you aren’t registered for sales tax, but do pay another kind of tax in that state, it is very probable that you will be contacted for an audit. All a state has to do is perform a little cross-checking. In the phone book or on the Web. If you can’t be found in the state system, a simple check of the phone book or of websites can lead an auditor to call you an inquire about your registration status and number. Issued resale certificates. Resale certificates can be a major red flag. Using them to Read More...
Aplicor
The Aplicor software solution is an integrated, wireless, and web-based CRM suite that includes sales force automation (SFA), marketing automation, project

sales book summaries  CRM suite that includes sales force automation (SFA), marketing automation, project office, customer support, and an enterprise portal. Read More...
Sales and Marketing
Sales (the function that directly generates revenue through the sale of products or services) and marketing (the function that addresses customer needs and

sales book summaries  and Marketing Sales (the function that directly generates revenue through the sale of products or services) and marketing (the function that addresses customer needs and wants through communication) are two indispensible pillars of today’s businesses. Due to the affinity between sales and marketing, the two are commonly considered to be in the same category of business area. A few trends in this business area: Read More...
Executive Sales and Operations Planning Maturity Levels and Key Solution Criterion
Sales and operations planning (S&OP) is the key integrated process that the supply chain organization can leverage to achieve visibility and transformation

sales book summaries  Sales and Operations Planning Maturity Levels and Key Solution Criterion Sales and operations planning (S&OP) is the key integrated process that the supply chain organization can leverage to achieve visibility and transformation across the entire organization and throughout the value chain. This white paper explores the current business challenges face by companies, the priority allocated to S&OP, the maturity levels associated with S&OP, and the role of technology enablers. Read More...
5 Keys to Converting More Leads into Sales
Marketing and sales teams have long disputed who’s responsible for converting leads into sales opportunities. Marketing argues that it has generated leads and

sales book summaries  Converting More Leads into Sales Marketing and sales teams have long disputed who’s responsible for converting leads into sales opportunities. Marketing argues that it has generated leads and tosses them over to sales, while sales complains the leads aren’t qualified. Learn how to convert more leads into sales with five key strategies, starting with encouraging sales and marketing to work together. Better lead management means you can win more deals. Read More...
7 Practical Sales Tips
These days, nobody goes it alone. We all can use a few new techniques to help us close tough deals. This ebook outlines key sales strategies and gives you the

sales book summaries  Practical Sales Tips These days, nobody goes it alone. We all can use a few new techniques to help us close tough deals. This ebook outlines key sales strategies and gives you the resources you need to put them into action. Some recommendations are simple; others require thoughtful business decisions. But all guarantee an immediate and long-lasting impact on your sales organization. Get a few quick sales tips you can use anywhere, anytime. Read More...
Sales and Operations Planning: A Journey That’s Worth the Effort
In the consumer goods (CG) industry, there has been a notable focus on sales and operations planning (S&OP). This renewed interest is noteworthy because of the

sales book summaries  a notable focus on sales and operations planning (S&OP). This renewed interest is noteworthy because of the impressive benefits that have been attributed to S&OP. Research indicates that S&OP process improvements are a primary starting point for companies seeking to be more demand-driven. This white paper looks at the results of a survey of S&OP in the CG industry. Read More...
Jamcracker Dredges a New Channel
Jamcracker, an ASP providing business services for HR management, expense management and sales force automation solutions has announced a new program to

sales book summaries  to complement Jamcracker's direct sales force. Jamcracker also announced its Channels Advisory Council, made up of executives from selected companies in Jamcracker's target channel market. The Council was instrumental in creating Jamcracker's channel programs and will help the company evolve its channel strategy to best serve partners and customers. About the Jamcracker Channels Program The Jamcracker Channels Program can help channel members achieve increased sales opportunities and lower cost of Read More...
Sales Commissions and Spreadsheets-A Calculated Disaster
Spreadsheets are used in the calculation of sales commissions in most businesses. This is particularly true for small and mid-market businesses that cannot

sales book summaries  in the calculation of sales commissions in most businesses. This is particularly true for small and mid-market businesses that cannot afford more robust systems. Given the common use of spreadsheets, it would be wise to understand the consequences for businesses that depend on them. In fact, the ramifications of errors in spreadsheets can be serious and dramatic. Read More...
Aligning Sales Territories to Enhance Sales Productivity: Improving Customer Relationships in a Tough Economy
In a tough economy, retaining customers and reducing costs become paramount, and sales force productivity takes center stage. You should also be thinking about

sales book summaries  Sales Territories to Enhance Sales Productivity: Improving Customer Relationships in a Tough Economy Aligning Sales Territories to Enhance Sales Productivity: Improving Customer Relationships in a Tough Economy If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Unlike other CRM software, the SAP Customer Relationship Management (SAP CRM) application, part of the SAP Business Suite, not only helps you address your short-term Read More...
Implementing Business Process Management (BPM) to Drive Profitable Sales
Find out how this company succeeded in Implementing BPM to Drive Profitable Sales.

sales book summaries  (BPM) to Drive Profitable Sales A company with a large customer base wanted to drive more profitable sales, improve customer relationships, and run a more efficient sales operation. Sound familiar? Find out how this company succeeded in Implementing BPM to Drive Profitable Sales . You’ll learn how a holistic, process-driven approach resulted in: renewal of the sales funnel process optimization of resources more efficient usage of time standardization of the sales process Discover how your company can Read More...
How to Boost Your Sales Productivity
But you can find out more about how sfa can permanently ratchet up your company's profits in the white paper maximizing profits with sales performa...

sales book summaries  to Boost Your Sales Productivity If you want to take your company's sales and profits to a higher level , consider implementing a sales force automation (SFA) solution. Companies with highly productive sales forces put their focus on acquiring, growing, and retaining profitable relationships. This requires a clear and detailed view of prospects, customers, and the market. To achieve this, you'll need the right sales force automation system. Working in conjunction with your customer relationship manageme Read More...
On the Move: Great Productivity Solutions for the Mobile Sales Team
In this paper it’s argued that over the next three to five years, the winners in sales will be the ones who figure out how to smoothly and productively manage a

sales book summaries  Solutions for the Mobile Sales Team In this paper it’s argued that over the next three to five years, the winners in sales will be the ones who figure out how to smoothly and productively manage a mobile sales team. Selling will be a mobile discipline. It’s imperative to craft a plan for making mobility standard and keeping information secure. Read More...
Optimizing Sales Tax Exemption Management Strategy
Acquiring, validating, and managing sales tax and use tax exemption certificates can be challenging. However, the appropriate exemption certificate management

sales book summaries  Sales Tax Exemption Management Strategy Acquiring, validating, and managing sales tax and use tax exemption certificates can be challenging. However, the appropriate exemption certificate management (ECM) strategy can help avoid sales tax audit risk while lowering audit assessments and penalties. Learn how to find the right solution for your organization. Read More...
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