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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 selects customers based on response rates to previous campaigns


Converting Service Calls into Sales with Real-time Offer Management
To achieve sustainable success in selling a product or service, you only need to present the right offer to the right customer via the right channel@at the

selects customers based on response rates to previous campaigns  account). Arbitration functionality then selects the optimal recommendations. Ideally, this type of real-time business application will ensure that offers are optimized with respect to your strategic and profitability goals, maximizing value for customers while enhancing the bottom line. The real-time and adaptive characteristics of such application are paramount. Many alternative offline, rule-based decision-support technologies do a good job of helping make offer decisions provided that market and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Top 10 Risks to a Configuration Project and How to Avoid Them


Companies producing and selling complex and configured products can achieve a major competitive edge by successfully implementing product configurator software as a core element of a configurability strategy. This can provide a greater range of product variations, using fewer resources. Learn more about how you can gain the intended benefits from implementing a configurability strategy with product configurator software.

selects customers based on response rates to previous campaigns  10 Risks to a Configuration Project and How to Avoid Them Access Commerce is an international provider of Multichannel Selling and Configurator Software that simplify the sale of complex and configurable products and services. Source: Access Commerce Resources Related to Top Ten Risks to a Configuration Project and How to Avoid Them : Project Team (Wikipedia) Top Ten Risks to a Configuration Project and How to Avoid Them Project Team is also known as : Configurable Product , Product Models , Product Read More

Pay, Performance, and Productivity: How to Use Compensation to Motivate and Make a Difference


Compensation has consistently remained one of the top five job-satisfaction factors considered most important to employees. A well-designed compensation strategy that connects rewards and performance can benefit both employers and employees. This white paper discusses some of the key factors.

selects customers based on response rates to previous campaigns  compensation management, compensation strategy, employee motivation Read More

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selects customers based on response rates to previous campaigns  messageclick,internet,voicemail,internet providers,internet phone,voip phone,internet provider,voice mail,free voip,internet call,internet calls,voip providers,unified messaging,voip provider,free internet call Read More

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selects customers based on response rates to previous campaigns  You Want Your App to Talk Back to You (as a Chatterbox)? - Part 3 In Part 1 of this blog series I admitted to being a late adopter of a sort , in part for not immediately jumping onto the  social media  bandwagon. In particular, my initial reaction to  Salesforce Chatter (a.k.a. Collaboration Cloud)  was tepid  when it was introduced at the Dreamforce 2009 conference . However, a few months have passed and this period has helped salesforce.com craft the much clearer cloud computing evolution Read More

From Local to Hosted: The Story of One Company’s Migration to On-demand ERP


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3D Systems to Acquire Geomagic: Set to Capture Market Share of Scan-to-CAD Market


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How to Respond Faster to Customer Feedback


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selects customers based on response rates to previous campaigns  to Respond Faster to Customer Feedback What’s the best way to know if your customers are satisfied? Simply ask them. Conducting customer surveys without the right tools, however, can demand a lot of staff time to manage and analyze the results. Indeed, response time can make the difference between keeping customers and losing them. One way to respond faster to customer issues—and save time and effort—is by investing in an automated customer feedback system. Read More

How to Optimize ERP to Meet Wholesale Distribution Challenges


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How to Use Technology to Redefine Today’s Economy


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